Delivery Information

UK orders

All of our products are sent via Royal Mail or Parcelforce. We  reserves the right to use a courier service of our choice on the odd occasion necessary, should circumstances change.   Please allow 14 days for dispatch of your item.

International orders

All of our products are sent via Royal Mail or Parcelforce. We reserves the right to use a courier service of our choice on the odd occasion necessary, should circumstances change. Please allow 14 days for dispatch of your item. You have the option to select standard "Airmail" shipping which has no tracking details or "Intentional Signed", this service has full tracking available on the parcel. If "International Signed" service is used a tracking number for your parcel will be emailed to you.

Returns and Refunds

Laserus.co.uk provides bespoke and personalised products. Laserus.co.uk is therefore unable to take returns or offer refunds on personalised goods.

Damaged or Lost

In the unlikely event of our products arriving damaged or faulty, or unfortunately not arriving at all, please contact us immediately.

Our shipping rates are for the UK only, please contact us for a quote to ship orders internationally.